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Privacy Policy

Last updated: 1 June 2026

1. Controller

Mallorcauto ("we", "us") is the data controller responsible for your personal data. Contact: hola@mallorcauto.com — Palma de Mallorca, Illes Balears, Spain.

2. Data we collect

When you make a booking we collect: full name, email address, phone number, travel dates, delivery location, vehicle preferences, and any notes you provide. We also collect technical data (IP address, browser type, pages visited) via Google Analytics when you consent.

3. Purpose and legal basis

We process your data to: (a) provide car hire services — contractual necessity; (b) send booking confirmations — legitimate interest; (c) analyse website usage — consent (Google Analytics). We do not sell your data to third parties.

4. Retention

Booking data is retained for 5 years for tax and legal compliance. Analytics data is retained for 14 months (Google Analytics default). You may request deletion at any time.

5. Your rights (GDPR)

Under GDPR you have the right to: access your data, correct inaccuracies, request deletion, restrict processing, data portability, and object to processing. Contact hola@mallorcauto.com to exercise these rights. You may also complain to the Spanish DPA (AEPD).

6. Third parties

We share data with: Google Analytics (analytics — EU-US data transfer under Standard Contractual Clauses). No other third parties receive your personal data.

7. Cookies

We use essential cookies (session management) and optional analytics cookies (Google Analytics 4). See our Cookie Policy for full details.

8. Security

We use HTTPS encryption and restrict access to personal data to authorised personnel only.

9. Contact

For any privacy queries: hola@mallorcauto.com